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This Privacy Notice explains how Helio Fintech Ltd and Wen Moon Ser PTE. LTD, or its affiliated parties (“Moonit,” “we,” “us,” or “our”) collect, use, and protect your information when using the Moonit websites and platform (“Platform”). By using the Moonit Platform, you agree to this Privacy Notice. If you disagree, please do not use the Platform. We may update this Notice due to legal, regulatory, or operational changes. Significant updates will be communicated appropriately. Continued use after changes means acceptance. Our Services are not for individuals under 18. We do not knowingly collect data from minors. If we receive such data, we will delete it.

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Personal Data Controller

“Personal Data” refers to information identifying a person under applicable laws (e.g., the Data Protection Act 2018). It excludes anonymized or aggregated data. Moonit acts as the controller, determining how your Personal Data is collected and processed.

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Types of Personal Data We Collect

We may collect:
  • Financial data (e.g., wallet addresses).
  • Transaction data (e.g., sender/recipient wallet addresses, platform activities).
  • Usage data (e.g., IP address, browser type, device info, Platform interactions).
  • Other legally required data (e.g., anti-money laundering compliance).
Data is collected directly from you, through Platform use, or from third parties and public sources. Providing required data is necessary for Platform access; optional data is clearly marked.

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Information We Automatically Collect

We collect device and usage data (e.g., IP address, browser type, time zone) via cookies and similar technologies when you interact with the Platform. This includes pages viewed and referral sources.

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Cookies & Similar Technologies

We use cookies (small text files on your device) to improve functionality and gather usage statistics:
  • Strictly Necessary Cookies: Essential for Platform operation (e.g., authentication).
  • Functionality Cookies: Remember preferences and enhance user experience.
  • Performance/Analytical Cookies: Analyze usage to improve the Platform.
  • Targeting Cookies: Deliver relevant content based on past interactions.
We do not combine cookie data with third-party data for targeted ads or share it with data brokers. You can manage cookies via browser settings (see www.allaboutcookies.org), but disabling them may affect functionality. We may use Google Analytics for usage analysis. Opt-out via the Google Analytics opt-out browser add-on.

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How We Process and Use Personal Data

Processing Methods: We use secure IT systems, limiting access to authorized personnel and third-party processors (e.g., IT providers). Legal Basis: We process data based on:
  • Your consent.
  • Contractual obligations.
  • Legal compliance.
  • Legitimate business interests.
Purposes: Data is used to:
  • Provide and support the Platform.
  • Process transactions and send notices.
  • Detect fraud or malicious activity.
  • Analyse usage and improve services.
  • Comply with legal obligations.
  • Authenticate users and optimise performance.

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Sharing Personal Data

We may share data with:
  • Service providers assisting with Platform operations.
  • Affiliates within Moonit for consistent purposes.
  • Third parties for legal compliance or business transactions (e.g., mergers).
We do not share data without consent unless required by law or outlined here.

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Data Retention

We retain data as long as needed for its purpose or legal requirements. Contract-related data is kept until contract fulfilment; other data is retained based on business needs or legal mandates. Data is deleted or de-identified after retention periods unless exceptions apply (e.g., blockchain data).

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Privacy Technology Practices

  • Third-Party Links: The Platform may link to external sites we do not control. Review their privacy policies; we are not responsible for their practices.
  • Data Security: We use safeguards to protect your data, but no online transmission is fully secure. Share data at your own risk.
  • Blockchain Transactions: Digital asset transactions may be recorded on public blockchains, which we cannot modify or erase due to their decentralised nature.

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General

For inquiries or rights requests, contact Support with verifiable details. We’ll use this only for verification. If you believe we’ve violated privacy laws, you may escalate to relevant authorities.